EXPERTISE SECTORStaffing & Recruitment

Staffing & recruitment industry: managing the balance between clients and talents

Capturing value in the future of work trend will bring companies ahead in the competition for finding talents

Staffing and recruitment industry is projected to increase in revenue for the years ahead. The industry is vital to provide outstanding jobs and meet the gap for career opportunities. Staffing employees work in virtually all sectors. Approximately more than half of the staffing and recruitment companies are in the temporary and contract staffing segment. The changing of future work has shifted the industry landscape. Operational budget of staffing agencies is anticipated to grow to do candidate engagement, client experience, and digital transformation. The industry is in the race to recruit experienced talents. Hence, investing in relationships is vital with both customers and candidates. Staffing companies offer a wide range of employment-related services, such as temporary and contract staffing, recruitment and permanent placement, outsourcing and outplacement, and human resource consulting.

Temporary Staffing

Temporary employment means hiring for a contracted period of time. The contract or temp workers fulfill the function of regular employees' tasks and responsibilities. Temporary staffing may offer companies advantage because the cost to employ temp tends to be cheaper than a full-time hire. The downside is companies perhaps may need to re-train the new temps. It is usually seasonal based on contract, freelancing, or consulting. A majority of this segment is dominated by temporary employment agencies. Agency finds and retains workers to provide talents to companies who have cyclical nature of staffing levels requirement. However, the rise of the internet and gig economy has changed the landscape providing short-term jobs through freelance marketplace even at the global market. 

Outsourcing and Outplacement

Outsourcing is an agreement in which one company contracts another company or enterprise to be responsible for specific functions that could be done internally for a period of time. Outsourcing includes both domestic and foreign contracting, and sometimes involves offshoring. Typical industries that do outsourcing are technology, call centers, human resources, and manufacturing. Job outsourcing can help companies to be more competitive by bringing their cost lower than normally hiring internally. 


Recruitment sector is a collection of various agencies and in-house professionals that work to match potential employees with available job vacancies. Recruitment has the process of attracting, screening, interviewing, and selecting qualified candidates for job opportunities. The recruitment industry is a growing field. Recruitment sector tackles challenges and provides solutions to the issues of skillful labour shortage and difficulty to find the right talents. The sector can be classified to general recruitment, niche recruitment, executive search, and internet recruitment sites.

Key trends instaffing & recruitment industry

Specialization Talent Search
Speed & Efficiency
Social Network
Remote Life
Skill Shortages
Pricing Pressure
Future of Work
Pay increase

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