The public sector and regulatory sector is turning to tech
The public sector and regulatory sector account for industries owned or regulated by government or government agencies. The public sector includes public goods and government services such as the military, postal services, law enforcement, infrastructure and construction, public transportation, public education, health care, etc. The public sector, therefore, may provide services and goods even to non-paying consumers, such as public government infrastructure or universal healthcare. The public sector, therefore, benefits society as a whole rather than only individuals. Some parts of traditional public sectors may have been (partially) privatised, creating semi-competitive markets and new business models.
The public sector and regulatory sector faces challenges amid the times of coronavirus and the toll on public goods and government services. The demand for government policy and regulation in these uncertain times is heightened and existing processes and capacities are tested beyond imagination.
Sector trends
In times of remote work, the public sector has been forced to adopt digital tools and cloud-based solutions faster. Often, public sector change is witnessed as being less adaptive compared to private sectors, but the pandemic has clearly shown that 'under pressure' the public sector is able to adapt quickly. Data sharing & digital privacy is a big topic in the public sector as data sharing acts as a resource and platform for further efficiency and quality improvements of its many public entities and enterprises. This would allow, for instance, healthcare institutions to share data more easily within so-called data ecosystems. However solutions will have to be adhering personal data privacy legislation, and shielded against data breaches and cyberattacks. Data security and tech implementations will lead the sector into a more unified technological hub at the center of the goods and services society.
Key trends in public sector & regulatory industry
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