Will S.

Luxury Travel | Sports | Technological Operations | Strategy | Business Intelligence

United Kingdom

A strategically focused technology leader with over 15 years experience in the sport and leisure industry. I have a proven track record in strategy definition and successful delivery of technology so...see more

  • Entertainment & Leisure
  • Hospitality & Travel


  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice


Chief Technology Officer

Scott Dunn
3 years
Current position
Oct 2019 - Present
Global Group CTO of Luxury Travel Group, encompassing Scott Dunn Luxury Travel UK, USA and Asia. Role: Bringing vision, drive & energy to the delivery of technology solutions. Leading ...see more

Chief Technology Officer

Marylebone Cricket Club (MCC)
5 years
Mar 2015 - Oct 2019
A member of the senior Executive team, helping to shape the Club strategy and deliver against it. Setting the Technology strategy and direction of the Club. Deploying and operating tech...see more

Head of Technology

11 months
Apr 2014 - Mar 2015
A member of the Executive team with the remit of IT and Product Development of business applications for the organisation; spearheading initiatives to grow revenue.

Head of Technology

Lawn Tennis Association
5 years
Oct 2009 - Apr 2014
Appointed as Head of Technology on the Leadership team to deliver web, CRM, business intelligence and ITIL IT support services.

CRM & Business Intelligence Technical Lead

Lawn Tennis Association
2 years
Jan 2008 - Oct 2009
Led the CRM upgrade to V8.1. Led the Implementation of Business Intelligence (OBIEE) Reported to Development Director

CRM Technical Lead

2 years
Mar 2006 - Jan 2008
Implementation of CRM and Business Intelligence replacing outgoing mainframe technology. Supported the system through the implementation phase. Led the team making fixes and enhancement...see more

CRM Developer for Ford Financial Services

Ford Motor Credit Company
5 years
Jan 2000 - Jan 2005
Hands on CRM Technology development. Implementation of Siebel 7 at large Ford Financial call centres in the UK and Germany. Upgraded CRM to Siebel 7. Reported to Head of CRM.

Industries, roles and expertise

Industry experience

  • Entertainment & Leisure
  • Hospitality & Travel


  • Business Strategy
  • Leadership
  • Team Management
  • Change Management
  • Management
  • Program Management
  • Disaster Recovery
  • Business Intelligence
  • Business Process
  • Strategy Development
  • Stakeholder Management
  • Managed Services
  • CRM
  • Technological Operations