Tea K.
Experienced operations manager with experience in Online platforms & marketplaces
Professional with experience of working in Online Platforms & Marketplaces and Telecommunication. Specialize in Operations and Customer Service.
- Hospitality & Travel
- Information Technology, Data & Telecom
- Travel Agencies
- Operations
€400
/hr
- Pre-vetted expert
- Confirmed hourly rate
- Available on short notice
Experience
Global Senior Operational Excellence Specialist
Booking.com3 years
Current position
Nov 2019 - PresentBooking.com is a Dutch online travel agency for lodging reservations & other travel products.
Customer Service Manager, Amsterdam
Booking.com2 years
Jan 2017 - Jan 2019
Booking.com is a Dutch online travel agency for lodging reservations & other travel products.
Head of Customer Service Enterprise
VIPnet d.o.o.1 year
Jan 2016 - Jan 2017
We are Vipnet, the leading innovator on the Croatian market and the first telecom operator to introduce revolutionary and innovative technologies. Vipnet is the first and only telecom o...see more
Head of Residential Contact Centar
VIPnet d.o.o.1 year
Jan 2015 - Jan 2016
We are Vipnet, the leading innovator on the Croatian market and the first telecom operator to introduce revolutionary and innovative technologies. Vipnet is the first and only telecom o...see more
Technical Competence Center Manager
VIPnet d.o.o.5 years
Jan 2009 - Jan 2014
We are Vipnet, the leading innovator on the Croatian market and the first telecom operator to introduce revolutionary and innovative technologies. Vipnet is the first and only telecom o...see more
Consulting Manager
Deloitte Croatia2 years
Jan 2007 - Jan 2009
Deloitte Touche Tohmatsu is the largest international organization in the field of financial and business services.
Complaint & Technical Support Manager
VIPnet d.o.o.2 years
Jan 2005 - Jan 2007
We are Vipnet, the leading innovator on the Croatian market and the first telecom operator to introduce revolutionary and innovative technologies. Vipnet is the first and only telecom o...see more
Research and Planning Manager
VIPnet d.o.o.2 years
Jan 2003 - Jan 2005
We are Vipnet, the leading innovator on the Croatian market and the first telecom operator to introduce revolutionary and innovative technologies. Vipnet is the first and only telecom o...see more
Senior Reporting & Analysis Specialist
VIPnet d.o.o.2 years
Jan 2001 - Jan 2003
We are Vipnet, the leading innovator on the Croatian market and the first telecom operator to introduce revolutionary and innovative technologies. Vipnet is the first and only telecom o...see more
Market Researcher
KOREA TRADE CENTER (KOTRA)2 years
Jan 1999 - Jan 2001
Trade Center.
Industries, roles and expertise
Industry experience
- Travel Agencies
- Hospitality & Travel
- Information Technology, Data & Telecom
Role experience
- Operations