Robert B.

Telecommunications professional with extensive experience in Digital Value Added Services

English, Swahili

Experienced telecommunications professional in Intelligent Network, Convergent Billing platforms & Value Added Services with over 14 years working experience out of which 8 years are at supervisory an...see more

  • Information Technology, Data & Telecom
  • Engineering
  • Maintenance
  • Sales
  • ...


  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice


Manager Airtel Money Operations

8 years
Current position
Nov 2015 - Present
My Key Responsibilities are Account Management, Report Management, Service Management & Continuous Service Improvement and Operations Management.

Operations & Service Manager - Mobile Money

Huawei Technologies (Kenya) Co. Ltd.
1 year
Jul 2014 - Nov 2015
Key Responsibilities – Operations Phase, Account Management: Client Relationship by building of relationships with client stakeholders. Governance & Communication. Define the structure,...see more

Project Manager (OCS/VAS)

Huawei Technologies (Kenya) Co. Ltd.
2 years
Aug 2012 - Jun 2014
Key Responsibilities: Manage and maintain relationships with key managerial personnel of the customer technical and project teams. Ensuring requirements are flushed out by the delivery ...see more

Software (IN/VAS) Service & Implementation Lead

Huawei Technologies (Kenya) Co. Ltd
6 months
Jan 2012 - Jul 2012
Responsible for 1. Design and Delivery of the IN platform Botswana Telecommunications Corporation (BTC) 2. Comprehensive Management of Delivery, Integration and Migration teams for th...see more

Software Service Team Leader

Huawei Technologies (Kenya) Co. Ltd.
1 year
May 2011 - Aug 2012
Service Support & Operations Management for Software Products. Manage the relationships with key managerial personnel of the customer technical teams. Handle all escalations from an ope...see more

Senior Software & Service Engineer

Huawei Technologies (Kenya) Co. Ltd
11 months
Sep 2010 - Aug 2011
Technical lead in the implementation of the OCS GDR site for Safaricom including solution analysis, dimensioning, and High and Low-Level designing. Manage the relationships with key tec...see more

Service Manager

Huawei Technologies (Kenya) Co. Ltd.
7 months
Jan 2010 - Aug 2010
Managing, co-ordinating Operations and Maintenance for Telkom Business Unit

IN/VAS Engineer

Huawei Technologies (Kenya) Co. Ltd.
2 years
Feb 2008 - Jul 2010
Implement of new Service & Software related projects and deploy service enhancements as required by the customer. Fault Resolution of all equipment deployed for A&S Products (IN,SMSC, A...see more

IN Engineer

Popote Wireless
2 years
Dec 2005 - Jan 2008
Management and Administration of the Huawei IN. Training on new techonologies, products and services

Industries, roles and expertise

Industry experience

  • Information Technology, Data & Telecom

Role experience

  • Engineering
  • Maintenance
  • Sales
  • Program and Project Management
  • Operations