Kimberley H.

Learning & Development professional with 14+ years experience in Hospitality, E-Learning entrepreneur

United Kingdom

Hi I’m Kimberley :) and I know the best ways to learn how to be great at your job From Sales & Marketing Director, to award-winning Hotel General Manager, and Learning & Development Consultant for Fo...see more

  • Hospitality & Travel
  • Education & Edtech
  • Operations


  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice


Learning & Development Business Partner

Mews Systems
3 years
Current position
Sep 2019 - Present
This is a fast-paced hotel-tech & fin-tech startup that has grown to #1 PMS 2020 worldwide, and best Hotel-Tech company to work. I am responsible for improving the performance of the en...see more

Co-Founder: Business Coach & Digital Course Creator

Yogi Times University - Bali
4 years
Current position
Sep 2018 - Present
While volunteering across India, Nepal & Bali, I had a unique opportunity to build digital learning programs, create online courses, nurture an online audience with content marketing, m...see more

Learning and Development Consultant

Royal Caribbean International
6 months
Jul 2017 - Jan 2018
• Responsible for Talent Management & Succession Planning: identifying talent & supporting career progression (9 Box) • Highly proficient at building strong, positive relationships with...see more

Senior Learning & Development Manager

Holland America Line
4 years
Feb 2015 - Jan 2019
As a sister ship to Princess Cruises, I was selected to lead key L&D projects onboard their newest and largest ships, namely launching MS Koningsdam and MS Nieuw Statendam. - Successfu...see more

Learning and Development Manager

Princess Cruises
3 years
Jun 2014 - Jun 2017
= Delivering training programs worldwide to over 30,000 crew across 18 ships - Consulting with key business partners & leaders at all levels to analyse & prioritise business needs and s...see more

Hotel General Manager & GM Coach

Holiday Inn Express Cheltenham Town Centre
4 years
Jun 2010 - May 2014
Winner ‘HOTEL OF THE YEAR’ 2012 IHG EMEA I developed the business and operational strategies with thorough business plans and weekly/monthly operational planning. I managed the entire ...see more

Sales & Marketing Manager

Holiday Inn Express Cheltenham Town Centre
2 years
Feb 2008 - Jun 2010
I was part of the opening team launching the first IHG property in Cheltenham, creating a successful hotel from a sales & marketing perspective. - I managed 73 corporate accounts wort...see more

Industries, roles and expertise

Industry experience

  • Hospitality & Travel
  • Education & Edtech

Role experience

  • Operations


  • Marketing