Ken C.
Product lifecycle management specialist with 21+ years in Telecommunications
27 years of Contact Center experience including Product Management, Operational Management, WFM, Consulting (strategic, technical and operational excellence ), Change Management, Best Practices, perfo...see more
- Information Technology Data & Telecom
- Product Management
€375
/hr
- Pre-vetted expert
- Confirmed hourly rate
- Available on short notice
Experience
Sr Product Manager
TELUS Communications11 years
Current position
Feb 2012 - PresentCurrently I lead the Product Management life-cycle of various Contact Center solutions and vendors in the Canadian marketplace for TELUS. Responsibilities include all aspects of the pr...see more
Senior Consultant, Advisory Services
TELUS Communications3 years
Jan 2009 - Feb 2012
Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications ...see more
Contact Centre Consultant
TELUS Communications4 years
Feb 2006 - Nov 2009
Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications ...see more
Manager RTM Workforce Management
TELUS Communications5 years
Mar 2001 - Feb 2006
Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications ...see more
Industries, roles and expertise
Industry experience
- Information Technology Data & Telecom
Role experience
- Product Management