Product lifecycle management specialist with 21+ years in Telecommunications
Canada
English
27 years of Contact Center experience including Product Management, Operational Management, WFM, Consulting (strategic, technical and operational excellence ), Change Management, Best Practices, perfo...see more
Information Technology, Data & Telecom
Product Management
€375
/hr
Pre-vetted expert
Confirmed hourly rate
Available on short notice
Experience
Sr Product Manager
TELUS Communications
11 years
Current position
Feb 2012 - Present
Currently I lead the Product Management life-cycle of various Contact Center solutions and vendors in the Canadian marketplace for TELUS. Responsibilities include all aspects of the pr...see more
Senior Consultant, Advisory Services
TELUS Communications
3 years
Jan 2009 - Feb 2012
Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications ...see more
Contact Centre Consultant
TELUS Communications
4 years
Feb 2006 - Nov 2009
Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications ...see more
Manager RTM Workforce Management
TELUS Communications
5 years
Mar 2001 - Feb 2006
Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications ...see more