Jess B.
Project Management professional with 15+ years experience
Thank you for visiting my profile 😊 Over the past 15 years I’ve found my groove in customer success, projects and operations management across a variety of leadership positions. My passion is to deep...see more
- Public Sector & Regulatory
- Operations
- Program and Project Management
€500
/hr
- Pre-vetted expert
- Confirmed hourly rate
- Available on short notice
Experience
Project Specialist (Organisational Excellence)
atWork Australia1 year
Current position
Feb 2022 - PresentThis role involves design and delivery of strategic projects that innovate how our teams work and serve our customers. I also couple as a client side Customer Success Manager to maximis...see more
Employability Skills Trainer
Jigsaw Australia1 month
Jan 2022 - Feb 2022
Jigsaw offers a revolutionary pathway that prepares people with disability for open employment through a comprehensive, skill-based training program.
Senior Strategist
Esher House2 years
Nov 2017 - Jul 2019
Esher House is now arguably the world’s largest developer of assessment + behavioural intervention programs that deliver outcomes for government policy objectives – particularly with ad...see more
Customer Success Manager
ReadyTech5 years
Jan 2017 - Nov 2021
Specialist in all things customer - supporting team members and customer through complex change projects with thorough discovery, design and delivery.
Senior Project Officer
Department of Education & Training, Victoria1 year
Aug 2016 - Nov 2017
Training Products Unit
Operations Manager (Apprenticeship Support Australia VIC)
Victorian Chamber of Commerce and Industry3 years
Apr 2013 - Jul 2016
Apprenticeship Support Australia (ASA) is contracted by the Australian Government to provide skills development advice and solutions to businesses across Australia as part of the Austra...see more
Contract Administration Manager - Apprenticeships Services
Victorian Chamber of Commerce and Industry5 years
Jun 2008 - Mar 2013
VECCI Apprenticeships Services is contracted by the Federal Government as an Australian Apprenticeship Centre to provide Apprenticeship Support Services including the Administration and...see more
Team Leader - Claims Processing
Victorian Chamber of Commerce and Industry1 year
Apr 2007 - Jun 2008
The Victorian Chamber of Commerce and Industry is an independent, non-government body representing the Victorian business community and industry.
Industries, roles and expertise
Industry experience
- Public Sector & Regulatory
Role experience
- Operations
- Program and Project Management
Expertise
- Customer Service