James A.

Professional with 10+ years experience in IT, specializing in Design & UX research


Part artist, part scientist, James is an Aussie UX Researcher, Designer, and Educator based in Europe. A data-driven, remote veteran, he’s kickstarted and consulted around the world for startups, scho...see more

  • Design
  • Information Technology, Data & Telecom
  • Information Technology and Services
  • Computer Software
  • ...


  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice


Senior Research Operations Program Manager

8 months
Current position
Apr 2022 - Present
Zapier is on a mission to make automation incredibly easy and accessible to everyone at work. With Zapier, you can integrate apps like Salesforce, Intuit, Google, and Dropbox, to move d...see more

Senior Design Researcher

HERE Technologies
9 months
Jul 2021 - Apr 2022
Automating, educating, and activating insight-driven product development. Thrives on numbers, formulas, scripting, and productivity tools. - Adept in end-to-end, qualitative & quantit...see more

Senior User Researcher & Design Operations Associate

8 months
Sep 2020 - May 2021
We empower creators to do the work they love. Our best-in-class online education platform (ranked #1 Design Course by Switchup.org) helps students learn UI/UX design skills through a r...see more

Director of Design

2 years
Apr 2018 - Jul 2020
Toptal connects the top 3% of remote design, development, finance, and management talent with startups, NGOs, and multinationals ($100B+) worldwide. Backed by #1 venture capital firm i...see more

Lead User Research & Strategy Mentor

3 years
Mar 2018 - Sep 2020
Achievements include: - Authored the Mentorship guide for, and coached the fundamentals of UX & Product Design to, 50+ career-switching professionals from around the world over 24 wee...see more

User Research Lead

6 months
Oct 2017 - Apr 2018
Toptal has a rigorous screening process and hires the top 3% of industry experts to work on projects for clients like Airbnb, Emirates, and Hewlett Packard.

User Experience Researcher

11 months
Nov 2016 - Oct 2017
Working with clients such as HBF, Transperth, and Brookfield - I lived in the sweet spot between business goals, user needs, and technological feasibility. Using research, analysis and ...see more

User Experience Designer

Family Zone Cyber Safety
6 months
May 2016 - Nov 2016
Family Zone empowers 650,000+ families, businesses, schools and communities through cutting-edge #1 cyber safety technology. Achievements include: - Working between marketing, developm...see more

User Experience Designer

Curtin University
2 years
Jul 2015 - Aug 2017
Curtin is an internationally focused research and teaching university based in Perth, Western Australia. We have campuses in Dubai, Malaysia, Mauritius and Singapore with strong connect...see more

Industries, roles and expertise

Industry experience

  • Information Technology and Services
  • Computer Software
  • Design
  • Information Technology, Data & Telecom

Role experience

  • Administrative & Support
  • Arts & Design
  • Consulting
  • Education
  • HR & Recruitment
  • Operations
  • Product Management
  • Program and Project Management
  • Risk & Compliance
  • Strategy & Business Development
  • Supply Chain & Procurement