Glenn L.

Operations executive with 32+ years experience in Retail

United States of America
English

Global retail operations executive with proven track record in building high performance teams to drive consistently superior customer experiences and financial results in both retail as well as food ...see more

  • Retail & Ecommerce
  • C-Level & Leadership
  • Operations

500

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Chief Operating Officer

Sky Zone Franchise Group
7 years
Jan 2014 - Jan 2021
Responsible for leading the Global Operations Team including Franchise development, Real Estate, Field & Corporate operations, Training, Park Design & Trampoline Court Construction.

Senior Vice President Operations

Sky Zone Franchise Group
1 year
Jan 2013 - Jan 2014
Responsible for leading and managing the Global Operations, Training, Design & Construction, and Risk Management teams.

Vice President, International Business & Operations

Pinkberry Ventures, Inc
2 years
Jul 2011 - Jan 2013
Led and managed the global business growth and operations execution through key strategic license partners including new markets or license partners approvals and country launches

Director International Operations

Pinkberry Ventures, Inc
1 year
Jan 2010 - Jul 2011
Planned and managed the rapid growth and operations execution through quality license partners.

Vice President of U.S. Franchise Store Operations

Jamba, Inc.
2 years
Jan 2008 - Jan 2010
Led and managed the U.S. franchise business with 50 franchise partners, 275 stores, and $100 million in sales and $6 million in royalty income annually. Accountable for brand performan...see more

West Zone Vice President of Store Operations

Jamba, Inc.
2 years
Jan 2006 - Jan 2008
Led and managed the performance of 500 stores with annual sales of $275 million through my team of 5 regional directors, 45 district managers, and field support teams.

Regional Director of Store Operations

Jamba, Inc.
1 year
Jan 2005 - Jan 2006
Led and managed the performance of 90 stores with annual sales of $60 million through my team of 10 district managers and field support teams.

Vice President Store Operations

After Hours Formalwear
2 years
Jan 2003 - Jan 2005
Responsible for developing a store operating model and processes to support rapid growth.

Vice President Retail Operations

EXPRESS
2 years
Jan 2001 - Jan 2003
Developed and led the corporate operations strategy and store execution support through my operations team of three directors, six managers, and 50+ support staff.

Director Retail Operations

EXPRESS
2 years
Jan 1999 - Jan 2001
Led and supported the store operations planning, communication, and performance management processes and systems.

Director Retail Operations

Eddie Bauer
2 years
Jan 1997 - Jan 1999
Supported both the store operations planning and operations support for the retail stores.

Director, Store Visual Merchandise Planning

Macy's
1 year
Jan 1996 - Jan 1997
Macy's is an American department store chain.

Store Operations Manager

Macy's
6 years
Jan 1990 - Jan 1996
Macy's is an American department store chain.

Corporate Planning & Finance Manager

Macy's
7 years
Jan 1983 - Jan 1990
Macy's is an American department store chain.

Industries, roles and expertise

Industry experience

  • Retail & Ecommerce

Role experience

  • C-Level & Leadership
  • Operations