Barbara H.

Public Services | Business Analysis | Project Management | AI Chatbots


A progressive Senior Project Manager/Business Analyst, specializing large project portfolios. Possessing over 20 years Program/Project Management leadership experience managing the development and imp...see more

  • Public Sector & Regulatory


  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice


Sr. Business Analyst

Treasury Board of Canada Secretariat | Secrétariat du Conseil du Trésor du Canada
4 years
Current position
May 2018 - Present
Senior Business Analyst responible for identifying, analyzing and documenting business requirements for a number of public service digital progam delivery innovations.

Senior Project Manager/Business Analyst

City of Ottawa
9 months
Mar 2017 - Dec 2017
The City of Ottawa’s Digital Service Strategy recognizes client expectation for municipal service delivery are influenced by their experience with private sector companies. Clients expe...see more

Senior Business Analyst, Application Portfolio Management

City of Ottawa
10 months
Apr 2016 - Feb 2017
The City of Ottawa’s Information Technology Services (ITS) APM project focused on addressing capacity issues for the support and maintenance of business and enterprise applications. As ...see more

Principal, ETI PMO

Bell Business Markets
11 months
Apr 2015 - Mar 2016
‪Bell Business Market is the provider of the Email Transformation Initiative for Shared Services Canada which will move 43 Government of Canada partner organizations from numerous email...see more

Senior Business Analyst

Agriculture Agi-Food Canada
2 years
Aug 2013 - Mar 2015
Senior Business analyst on the Grants and Contributions Delivery Project, responsible for identifying, analyzing and documenting business requirements for electronic forms products incl...see more

eForms Accessibility Project Manager

Canada Revenue Agency
11 months
Jul 2012 - Jun 2013
Managed multi-million dollar project in response to the Federal Court of Canada ruling requiring all Government of Canada web sites to meet Treasury Board Standards for accessibility. L...see more

Manager, Program Office

Accelio Corp
1 year
Feb 2001 - May 2002
Reported to V.P. of Program Services and provided leadership, coordination, and direction to product team. Devised long-term success strategies for project portfolio management process ...see more

Manager, Technical Documentation

8 months
Jun 2000 - Feb 2001
Managed a writing team of four direct reports working on Accelio Integrate products. Managed team performance, provided leadership and guidance in career development. Liaised with cus...see more

Sr. Engineering Program Manager

12 years
Jan 2000 - Nov 2011
Act as program lead for major platform releases and develop and implement project portfolio management practices to ensure process consistency across projects. Create and maintain whole...see more

Manager, Documentation Services

Cognos Inc.
4 years
May 1996 - Oct 2000
Managed a writing team of 7 direct reports and project schedules while working on Cognos e-Applications, Cognos Planning, PowerPlay for Excel, and Cognos Visualizer. Lead strategic plan...see more

Industries, roles and expertise

Industry experience

  • Public Sector & Regulatory


  • Change Management
  • Scrum
  • Software Development
  • Java
  • Project Management
  • Risk Management
  • Product Management
  • SDLC
  • Quality Assurance
  • Requirements Analysis
  • AI Chatbots