Alejandra B.

Experienced customer service and delivery operation professional in Food Delivery

Spain
ES, EN

Experienced professional in customer service, currently working as head of delivery operations at a food delivery company

  • Retail & Ecommerce
  • Food & Beverage
  • Administrative & Support
  • Strategy & Business Development

350

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Head of Delivery Operations

Just Eat Spain
6 years
Current position
Oct 2016 - Present
Responsible for the overall delivery service management: Strategically plan and manage Delivery Service Liaise and negotiate with Delivery partners. Manage, optimize and coordinate full...see more

Delivery Manager

Just Eat Spain
3 years
Feb 2014 - Oct 2016
Just Eat is an online food order and delivery service, operated by Netherlands-based Just Eat Takeaway.com, and a former food delivery company.

Customer Service Specialist

Sitel
4 months
Aug 2013 - Dec 2013
Sitel Group is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes ...see more

Sales Specialist

emergia - emotional experience company
8 months
Feb 2012 - Oct 2012
We help you in every interaction with your customers by creating a unique experience that generates a measurable business result.

Customer Service Specialist

eXTEL CRM
11 months
Feb 2011 - Jan 2012

Customer Service Specialist

emergia - emotional experience company
2 years
Nov 2008 - Oct 2010
We help you in every interaction with your customers by creating a unique experience that generates a measurable business result.

Customer Service Specialist

Unisono
4 months
Jan 2008 - May 2008

Industries, roles and expertise

Industry experience

  • Retail & Ecommerce
  • Food & Beverage

Role experience

  • Administrative & Support
  • Strategy & Business Development