Tom P.

Market Research | Online Operations

United States of America
EN

Tom is a critical business thinker and strategist with a keen sense to transform vision into pragmatic application. With an organic ability to visualize optimal performance in organizational structur...see more

  • Digital & Broadcast Media
  • Information Technology Data & Telecom

500

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Managing Director, IIS North America

Ipsos North America
1 year
Current position
Mar 2021 - Present
Responsible for all aspects of stakeholder experience and service delivery for IIS North America, the online specialists division of Ipsos. This includes strategic engagements between t...see more

Global Head of Project Management, Senior Vice President, IIS

Ipsos North America
6 years
Dec 2014 - Mar 2021
Global functional leader ensuring the fulfillment of 13,000 projects annually. Led efforts to deliver global consistency and continuity of service with function. Developed global strat...see more

Senior Vice President Project Management, IIS North America

Ipsos North America
3 years
Dec 2012 - Nov 2015
Designed a voice of the customer program creating a culture of continuous customer feedback and actionable programs to address gaps and capitalize on opportunities. Implemented a financ...see more

Vice President, IIS North America

Ipsos North America
2 years
Jan 2011 - Dec 2012
While at Synovate, led an end-to-end process audit and subsequent redesign to drive organizational efficiency. Processes mapping, root cause exercises, critical path assessments result...see more

Associate Vice President, Client Service

Cross-Tab Marketing Services
6 months
Jul 2010 - Jan 2011
Business development – Hunting and Farming. Developed new accounts and repatriated lost clients. Led operations teams through a holistic process review, defining organizational roles, w...see more

Director, Project Management

Kantar
5 years
Aug 2005 - Jul 2010
Kantar Group is a data analytics and brand consulting company, based in London, England. It was founded in 1992, and has approximately 30,000 employees in 100 countries working in vario...see more

Director - Call Center

Kantar
3 years
Sep 2000 - Feb 2004
Kantar Group is a data analytics and brand consulting company, based in London, England. It was founded in 1992, and has approximately 30,000 employees in 100 countries working in vario...see more

Director - Call Center

Blackstone Group
1 year
Dec 1998 - Dec 1999
Blackstone Inc. is an American alternative investment management company based in New York City. In 2019, Blackstone converted from a publicly traded partnership into a corporation.

Operations Manager

APC Research
5 years
Dec 1989 - Dec 1994

Industries, roles and expertise

Industry experience

  • Digital & Broadcast Media
  • Information Technology Data & Telecom

Expertise

  • Market Research
  • Customer Insight
  • Leadership
  • Change Management
  • Project Management
  • Management
  • Quantitative Research
  • Marketing Research
  • Business Process Mapping
  • Qualitative Research
  • Survey Design
  • Focus Groups
  • Data Collection
  • Survey Research