Tom is a critical business thinker and strategist with a keen sense to transform vision into pragmatic application. With an organic ability to visualize optimal performance in organizational structur...see more
Digital & Broadcast Media
Information Technology Data & Telecom
€500
/hr
Pre-vetted expert
Confirmed hourly rate
Available on short notice
Experience
Managing Director, IIS North America
Ipsos North America
1 year
Current position
Mar 2021 - Present
Responsible for all aspects of stakeholder experience and service delivery for IIS North America, the online specialists division of Ipsos. This includes strategic engagements between t...see more
Global Head of Project Management, Senior Vice President, IIS
Ipsos North America
6 years
Dec 2014 - Mar 2021
Global functional leader ensuring the fulfillment of 13,000 projects annually. Led efforts to deliver global consistency and continuity of service with function. Developed global strat...see more
Senior Vice President Project Management, IIS North America
Ipsos North America
3 years
Dec 2012 - Nov 2015
Designed a voice of the customer program creating a culture of continuous customer feedback and actionable programs to address gaps and capitalize on opportunities. Implemented a financ...see more
Vice President, IIS North America
Ipsos North America
2 years
Jan 2011 - Dec 2012
While at Synovate, led an end-to-end process audit and subsequent redesign to drive organizational efficiency. Processes mapping, root cause exercises, critical path assessments result...see more
Associate Vice President, Client Service
Cross-Tab Marketing Services
6 months
Jul 2010 - Jan 2011
Business development – Hunting and Farming. Developed new accounts and repatriated lost clients. Led operations teams through a holistic process review, defining organizational roles, w...see more
Director, Project Management
Kantar
5 years
Aug 2005 - Jul 2010
Kantar Group is a data analytics and brand consulting company, based in London, England. It was founded in 1992, and has approximately 30,000 employees in 100 countries working in vario...see more
Director - Call Center
Kantar
3 years
Sep 2000 - Feb 2004
Kantar Group is a data analytics and brand consulting company, based in London, England. It was founded in 1992, and has approximately 30,000 employees in 100 countries working in vario...see more
Director - Call Center
Blackstone Group
1 year
Dec 1998 - Dec 1999
Blackstone Inc. is an American alternative investment management company based in New York City. In 2019, Blackstone converted from a publicly traded partnership into a corporation.