Sharanajata M.

Strategy | Business Planning | Business Development | E-Commerce

India
EN, HI

Dedicated and innovative management professional with rich experience across Strategies & Tactical Business Planning & Analysis, Business Development and Revenue Enhancement; seeking challenging assig...see more

  • Information Technology Data & Telecom
  • Retail & Ecommerce

300

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Associate Director (User Engagement)

dailyhunt (Versé Innovation Pvt Ltd)
3 years
Current position
Apr 2019 - Present
• Effectively managed large-scale user programs focusing on technology advancement and process improvement across value-chain activities such as logistics, operations, sales & service •...see more

Senior Manager (App Notifications)

Versé Innovation Pvt Ltd
5 years
Current position
Apr 2017 - Present
Supervise 18x7 news operations team (in two shifts) Responsible for news notifications sent to customers in 12 languages: - sending news on time with good content and a catchy headline ...see more

Notification Operations Manager

Versé Innovation Pvt Ltd
9 months
Jun 2016 - Mar 2017
VerSe Innovation is a local language technology company that develops a discovery platform to consume and socialize with media. Its platform facilitates the curation of content and tra...see more

Technical Operations Manager

Versé Innovation Pvt Ltd
1 year
Apr 2015 - May 2016
VerSe Innovation is a local language technology company that develops a discovery platform to consume and socialize with media. Its platform facilitates the curation of content and tra...see more

Support (Project) Manager

SOA IT Solutions Pvt. Ltd. (SOAIS)
1 year
Mar 2014 - Mar 2015
Manage day-to-day project delivery operations by ensuring compliance to SLA parameters in resolution / rectification of issues Review Salesforce cases/ tickets & team responses to make ...see more

Manager (Technical Support & Inventory Operations)

Pilani Soft Labs Pvt. Ltd. (redBus.in)
2 years
Nov 2011 - Feb 2014
Responsible for managing product/application support teams (Level 1 & 2) & providing adequate support to the teams using the products/applications (viz. Call Center, Operations, Finance...see more

Sr. Support Engineer

Pilani Soft Labs Pvt. Ltd. (redBus.in)
2 months
Aug 2011 - Oct 2011
Responsible for providing adequate support to the teams using the products (viz. Call Center, Operations, Finance, etc.), while coordinating with Engineering/Product teams & partnering ...see more

Product Support Engineer

Axentis Software, Bangalore
2 years
Feb 2010 - Aug 2011
Responsible for providing adequate product/application support to the clients (mostly US & European) using the products/applications.

Software Engineer

Infosense Technologies, Bangalore
3 years
Jun 2007 - Feb 2010
Manual Testing, Development & Product Support

Sr. Programming Engineer

Silicon Softwares, Bhubaneswar
2 years
Jul 2005 - Jun 2007
Development & Manual Testing

Industries, roles and expertise

Industry experience

  • Information Technology Data & Telecom
  • Retail & Ecommerce

Expertise

  • Leadership
  • Team Management
  • Project Management
  • Management
  • Customer Service
  • Operations Management
  • People Management
  • Product Management
  • Quality Assurance
  • Technical Support
  • Product Support
  • Customer Support