Robbert-Jan B.

Service Manager | Business Intelligence Consultant

Netherlands
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Service Delivery Manager with a commercial and functional Dynamics 365 background. Ensures a correct onboarding to management and acts as a trusted advisor to strategic customers in the field of the D...see more

  • Information Technology Data & Telecom

300

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

IT Service Delivery Manager

Cayentis B.V.
5 years
Current position
Jan 2018 - Present
• Conclude SLAs, OLA, DAP, processor agreements • Reporting based on the agreed agreements • Relationship management • Onboarding new customers, transition project to management • Suppl...see more

Dynamics 365 CE Consultant

Cayentis transforms into 9altitudes
5 years
Current position
Jan 2018 - Present
Functional Dynamics 365 CE Consultant

Security Officer

Cayentis transforms into 9altitudes
5 years
Current position
Jan 2018 - Present
ISMS implementation - Achieve ISO27001 certification - Security App development

Accountmanager

PinkRoccade Healthcare
2 years
Jan 2016 - Dec 2017
Pink Private Cloud You do everything you can to guarantee the continuity of your infrastructure. Only in this way can your healthcare organization focus on what really matters; provide ...see more

Sales Consultant

Randstad
2 years
Nov 2013 - Dec 2015
Tasks and responsibilities: - Account management - Relationship manager - New business

Industries, roles and expertise

Industry experience

  • Information Technology Data & Telecom

Expertise

  • Scrum
  • Social Media
  • Project Management
  • Management
  • B2B
  • Coaching
  • Sales
  • Public Speaking
  • SQL
  • PRINCE2
  • Agile Project Management
  • Consultancy & Coaching