Noelia C.

Intelligent Automation expert (Business Process Automation)

Spain
EN, ES

Executive with focused area of expertise in Digital Transformation, Customer Engagement & Experience with the help of AI (artificial intelligence) and end-to-end Intelligent Automation (Business Proce...see more

  • Information Technology Data & Telecom

350

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Account Executive for Telecom Industry | End-to-end process automation

Pegasystems
3 years
Current position
Apr 2019 - Present
After several years raising processes and identifying improvements in them, designing and launching marketing campaigns, implementing continuous improvement mechanisms to maximize the m...see more

Manager Loyalty

Verisure Securitas Direct
7 months
Aug 2018 - Mar 2019
My brief stage as a Loyalty Manager at Securitas Direct taught me the true power of people to achieve excellent business results. Tasks focussed on lifting of the customer corridor for ...see more

Manager | Automation & Robotics in Business Processes

Nae
2 years
Mar 2016 - Aug 2018
During my first years at Nae, I participated in two of the most emblematic projects in the national telco world in recent years: the integration of two large companies such as Ono and V...see more

Residential Customer Marketing

Orange España
5 years
Nov 2009 - Sep 2014
Project management: detection of impacts on the client and definition of the communication strategy - Analysis of the client's life cycle: definition of quick-wins and launch of project...see more

Market intelligence analyst | Telecom

Orange España
2 years
Dec 2006 - Dec 2008
Client portfolio analysis to detect risk profiles, valuable clients, etc. - Database exploitation for client portfolio analysis - Development of demand prediction models, churn risk - B...see more

Market intelligence analyst | Telecom

Ya.com
6 months
Jun 2006 - Dec 2006
Orange Espana's parent France Telecom-Orange acquired ADSL broadband and VoIP operator Ya.com in June 2007 from Deutsche Telekom (T-Online).

Industries, roles and expertise

Industry experience

  • Information Technology Data & Telecom

Expertise

  • Business Process Automation