Micah K.

Quality Assurance | Brokerage | Product Relations | Insurance

United States of America
English

An enthusiastic and driven broker representative focusing assisting clients in becoming more versatile with online enrollment and benefits management. Online Health Broker is an insurance brokerage fo...see more

  • Financial Services, Banking & Insurance

500

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Producer Relations Manager

hCentive
8 months
Jul 2016 - Mar 2017
In my role at hCentive, I help connect brokers to benefit technology. Our broker solution allows brokers to manage all group business on one platform, featuring end-to-end management of...see more

Lead Quality Assurance Analyst, Subject Matter Expert

hCentive
6 months
Jan 2016 - Jul 2016
Worked with high priority corporate initiatives. Educated clients on corporate product offerings. Developed test strategy for new product functionality and communicated transition pla...see more

Quality Assurance Analyst, Subject Matter Expert

hCentive
11 months
Feb 2015 - Jan 2016
Worked with offshore R&D as well as onshore stakeholders to provide subject matter expertise on various product offerings and corporate initiatives. Provided feedback during agile SCRU...see more

Producer Relations Manager

DC Health Benefit Exchange
11 months
Mar 2014 - Feb 2015
Collaborated with internal exchange entities to provide brokers expedited service. Established training guidelines and hosted super user training at local GA/TPA office including N.A....see more

Senior Insurance Broker

Online Health Broker
10 years
Current position
Apr 2013 - Present
Licensed Life and Health Insurance Brokers specializing in both on & off exchange enrollment solutions. We serve both small business & individual/family markets and also offer a variet...see more

Health & Life Certified Field Agent

Aflac
4 years
Mar 2010 - Mar 2014
Fully Certified L&H Aflac Agent. Trained to originate and service Employee/Individual Aflac supplemental benefits. Specializing in providing business owners and H.R Managers with acces...see more

Analyst

Fannie Mae
3 years
Jan 2006 - Jan 2009

Industries, roles and expertise

Industry experience

  • Financial Services, Banking & Insurance

Expertise

  • Financial Analysis
  • Employee Benefits
  • Quality Assurance
  • Benefits
  • Business Brokerage
  • Brokers
  • Product Relations