John G.

IT Services Operations | Business Strategy

Australia
EN

John has 20 years of experience achieving business operations excellence through people and technology. He is recognised as an excellent people leader and an effective communicator who collaborates wi...see more

  • Aerospace & Defense
  • Information Technology Data & Telecom

325

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Director / CTO

Merewyn Partners Pty Ltd
11 years
Current position
Jul 2011 - Present
As CTO I lead our research and development, procure, build, test, deploy and operate new technologies for our clients. For example, we have developed mobile phone detection solutions th...see more

Customer Relations Director

Streamline Solutions Pty Ltd
1 year
Dec 2010 - Feb 2012
Strategy, sales and business development across ANZ Streamline Solution is the developer of eTouchPoint and eSecurePoint, robust and highly extensible platforms for creating differentia...see more

Manager, BSS & Verticals Support, Services Group

Alcatel-Lucent
2 years
Feb 2009 - Sep 2010
Managed team of highly skilled and experienced engineers to achieve class-leading technical support & maintenance services for carrier customers' B/OSS and CTI solutions.

Director APAC OSS/BSS Technical Support Centres

Alcatel-Lucent
2 years
Mar 2007 - Feb 2009
Lead OSS/BSS technical support & maintenance service delivery for APAC region. Accountable for $6mil+ P&L, strategy, service delivery, people leadership and career development. Grew reg...see more

TAC Manager

Lucent Technologies
2 years
Dec 2004 - Feb 2007
Managed a team of 8-10 engineers providing expert technical support to carrier and enterprise customers across the APAC region. TAC team provided multivendor support covering the follow...see more

Technical engineering services roles

Lucent Technologies
5 years
Feb 2000 - Nov 2004
Technical support & maintenance, professional services

R+D & Engineering Services roles

Jtec Pty Ltd
4 years
Dec 1995 - Jan 2000
Australian ISDN telecommunications equipment vendor

JORN Project engineer

GEC Marconi Systems Ltd
9 months
Feb 1995 - Nov 1995
Jindalee Over-the-Horizon radar network

Industries, roles and expertise

Industry experience

  • Aerospace & Defense
  • Information Technology Data & Telecom

Expertise

  • System Integration
  • Business and Management Consultancy
  • IT Support And Troubleshooting
  • Business strategy
  • Management Consultant