Claudia A.

Retail experience & customer behavior | Apple, former IKEA


Highly experienced in Retail in-store customer experience and behavior, with a key understanding of latest trends and their role within a commercial environment. Brings significant merchandising skill...see more

  • Information Technology Data & Telecom
  • Retail & Ecommerce


  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice


Business Manager

3 years
Current position
Nov 2019 - Present
build and inspire high-performing teams of unique individuals who deliver positive experiences for customers; responsible for inspiring the team to create ownership opportunities for cu...see more

Visual Merchandising/ Activity Manager

Inter IKEA Systems B.V.
5 years
Oct 2014 - Nov 2019
Leading a creative team by encouraging creativity and productivity; As a certified trainer I'm responsible for a constant knowledge transfer for global future potentials and specialist...see more

Communication & Interior Design Manager

IKEA Switzerland
5 years
Dec 2008 - Jun 2014
Retail: Furniture, sales logistics marketing, 201-500 employees develop & maintain action plan & operating budget to execute business plan & commercial goals, ensure competence developm...see more

Senior Store Planner Expansion IKEA Portugal

IKEA Group
3 months
Feb 2008 - May 2008
• Supporting planning process of existing and new stores with implementing range presentation and communication according to commercial strategies in a cost-conscious way

Project Leader Visual Merchandising Expansion IKEA JAPAN

IKEA Group
4 years
Aug 2004 - Mar 2008
• Introducing and establishing the IKEA business into a new market • Responsible for planning and implementation processes of 5 new Market halls allover Japan • Recruiting temporary pr...see more

Teamleader Visual Merchandising IKEA Deutschland, Berlin

IKEA Group
3 years
Feb 2001 - Jul 2004
• Responsible for commercial and visual impression of Market Hall • Recruiting new coworkers • Leading and developing coworkers

Industries, roles and expertise

Industry experience

  • Information Technology Data & Telecom
  • Retail & Ecommerce


  • Leadership
  • Business Development
  • Marketing
  • Project Planning
  • Management
  • Sales
  • Interior Design
  • Budgeting
  • Business Planning
  • Logistics
  • Store Management