Chi L.

Founder Abbie&Friends (Children Toys). Strategy & Product Dev. Executive Insurance

Australia
EN

Transition and change manager with over 15 years experience in the Life Insurance Industry across the Asia Pacific region in product development, life administration, operations and IT. Experienced in...see more

  • Financial Services Banking & Insurance
  • Retail & Ecommerce

500

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Co-Founder

Little Bookworm, Abbie & Friends
4 years
Current position
Dec 2017 - Present
E-commerce, specializing in imported children books and soft toys www.littlebookworm.com.my www.abbieandfriends.com www.it-su.com

Snr Mgr, Product Development Process, Corporate Strategy

Sun Life Malaysia Assurance Berhad
7 years
Current position
Aug 2015 - Present
> Product business partner for agency, bancassurance, telcoassurance, telemarketing and direct channel > Maintain product library and identify product gap and potential new and existing...see more

Member / Working Committe

Church of Christ at Section 17
9 years
Current position
May 2013 - Present

Head of Change Management, IT Application

Sun Life Malaysia Assurance Berhad
2 years
May 2013 - Aug 2015
Leading a team of experienced business analysts to deliver key insurance products and transformational iniatiatives for Sunlife Malaysia, CIMB Bank, Bank Rakyat, Bahagian Pinjaman Perum...see more

Restaurant Manager

Oishi Pizza
5 months
Nov 2012 - Apr 2013
> Run day to day operation in the restaurant > Involve in sales and marketing effort to boost sales of Oishi Japanese Pizza outlet > Involve in IT enhancement projects - new POS and web...see more

Manager, Group & Health

NTUC Income
1 year
Sep 2011 - Oct 2012

Senior Business Analyst

Aviva APRO (Regional Office)
6 months
Mar 2011 - Sep 2011

Member / Working Committe

Church of Christ at Jurong Singapore
2 years
Sep 2010 - Apr 2012
> Serve as a member of the church > Publicity for blood donation drive at our place on 01-Sep-2012 (117 units of blood collected - highest single day collection in west of Singapore as ...see more

Business Analyst

Aviva APRO (Regional Office)
2 years
Sep 2008 - Mar 2011

Member / Working Committe

Church of Christ at Damansara Utama
1 year
Nov 2007 - Feb 2009
> Serve as a member of the church > Publicity for blood donation drive at Atria on 21-Mar-2009 (81 units of blood collected)

Business Analyst cum Test Engineer

Scope International (M)
1 year
May 2007 - Sep 2008
Specialization : IT/Computer - Software Industry : Computer / Information Technology

Business Analyst cum Technical Lead

Prudential Assurance Malaysia
2 years
Apr 2005 - May 2007
Specialization : IT/Computer - Software Industry : Insurance

Industries, roles and expertise

Industry experience

  • Financial Services Banking & Insurance
  • Retail & Ecommerce

Expertise

  • Business Analysis
  • Change Management
  • Project Management
  • Risk Management
  • Business Process Improvement
  • Process Improvement
  • PMO
  • Business Process
  • SDLC
  • Requirements Analysis
  • Stakeholder Management
  • Software Project Management
  • Insurance
  • Workshop Facilitation
  • Business Requirements