Digital Transformation Architect & MarTech enthusiast with 15+ years experience in delivering Digital Solutions with top fortune organizations. Consistently exceeded expectations in Cloud Strategy, S...see more
Office of Asset Management CIO & Chief Architect : Building omni-channel digital marketing platform to deliver 1:1 personalized with “Next Best Action” and enhance customer experience ...see more
VP Digital Marketing Ops | Martech | AdTech
JPMorgan Chase & Co.
11 months
Oct 2018 - Sep 2019
Designed Chase's digital marketing platform to serve 49 million active digital customers and 33 million mobile customers. Deployed scalable platforms, dynamic content, real-time data fe...see more
Designed advanced products in Cloud & Marketing Technology, Data Analytics, Campaign Management with Next Best Action in Customer Experience, Business Process Re-engineering, Domain-Dri...see more
Product Development : Improved real-time credit card fraud detection by 4% , saving fraud dollars by 2MM YoY. Built cloud based fraud prevention to reduce card fraud and enhance custom...see more
Architect - Fraud & Dispute Management Automation
Discover Financial Services
2 years
May 2015 - Apr 2017
Improved dispute resolution time by 20% and reduced process inefficiencies by 15%. Progressive Role of Technical Architect & Product Owner - Automated (Designed and developed) multiple ...see more
BPM Consultant - Card Services
Discover Financial Services
3 years
Mar 2012 - May 2015
BPM Consultant: Automated credit card chargeback process. Reduce processing time by 12% and saving $1MM YoY in manual error and speedy recovery.
Lead Consultant @ Apple, Morgan Stanley
Tech Mahindra
3 years
Apr 2009 - Mar 2012
Senior Consultant @ Cisco, NYSE
Tech Mahindra
3 years
Apr 2006 - Apr 2009
Designed and implemented digital transformation projects in ECM/BPM technologies for top fortune clients such as Apple, Cisco, NYSE & Morgan Stanley.