Alex J.

Customer Success | Strategy | Operations | Global Logistics

United Arab Emirates
English, French

Equally comfortable in Operations & Strategy, I constantly strive to exceed stakeholders expectations and help them to be more competitive in the marketplace. I am a scientific and analytical person b...see more

  • Logistics & Supply Chain Distribution

600

/hr
  • Pre-vetted expert
  • Confirmed hourly rate
  • Available on short notice

Experience

Global Senior Director - Transformation & Customer Success

Aramex
3 years
Current position
Apr 2019 - Present
Reporting to the Group Chief Commercial Officer and leading: - Global B2B & B2C Customer Engagements & Retention (USD 1,6B) - Customer Service - Business Performance & Quality - Demand ...see more

Schlumberger Joint Venture - Global Director of Logistics, Customs & Distribution

Schlumberger
1 year
Dec 2017 - Apr 2019
Strategic venture in the offshore drilling sector where Schlumberger is the majority shareholder. Deploying the Global Logistics, Customs and Distribution organization to support our 40...see more

Head of Global Logistics Transformation

Schlumberger
3 years
Aug 2016 - Apr 2019
I was tasked to fully transform the global logistics organization. The deployment roadmap consisted of: - Redesigning the global strategy, operating model, processes of the WW Logistics...see more

Head of Middle East & Asia Logistics, Customs & Materials

Schlumberger
2 years
Oct 2014 - Sep 2016
I managed across 40 countries (From Egypt to New Zealand), all logistics, customs & inventory operations, with a yearly spend of USD 500M excluding duties. During this time the ME and A...see more

Middle East & Asia Logistics Distribution Center Manager

Schlumberger
10 months
Dec 2013 - Oct 2014
Led a team of logistics professionals, covering 100+ countries, 350+ freight lanes, interacting with various Schlumberger manufacturing centers and external suppliers within the region....see more

Acting Eastern & Southern Africa Logistics Manager

Schlumberger
9 months
Mar 2013 - Dec 2013
Received the 'CEO award', a first for a support function in the history of SLB, thanks to an outstanding service quality recognition from our biggest clients. Managed Logistics & Custom...see more

Europe & Africa High Profile Projects Manager

Schlumberger
1 year
Dec 2012 - Dec 2013
I was managing all high profile Schlumberger's projects for customers like: BP, Total, ExxonMobil, Shell, ENI, etc. Pure project management experience, from Procurement to final deliver...see more

Angola Logistics & Customs Manager

Schlumberger
2 years
Dec 2010 - Dec 2012
Assigned to Angola to restructure a failing organization. Accordingly I was managing all operations, logistics & customs in the 2nd biggest geomarket globally within Schlumberger.

Field Logistics Specialist for Africa and Latin America / Regional Team Leader / Project Coordinator

Schlumberger
3 years
May 2008 - Dec 2010
Managed all distribution into our African Geomarkets. My responsibilities were later extended into Latin America & Special Projects.

Industries, roles and expertise

Industry experience

  • Logistics & Supply Chain Distribution

Expertise

  • Cost Management
  • Distribution Center Operations
  • Demand Planning
  • Business Performance Management
  • Customer Management
  • Distribution Center Management
  • Customer Success
  • Global Account Management
  • Field Logistics
  • Logistics Transformation
  • Global Transformation